Privacy Policy

Applicable Law
We are committed to protecting your personal information in accordance with:
The UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018
For international customers: While our operations are based in the UK, we recognize that additional local laws may apply to your data rights. If you have any jurisdiction-specific inquiries, please contact our Data Protection Officer at service@dhimale.com.
Information Collection
Personally Identifiable Information
We collect when you:
Register or place orders
Complete forms/surveys
Engage with website services
Includes: Name, email, address, payment details
Note: You may browse anonymously
Non-Personally Identifiable Information
Automatically collected during site interaction:
Browser/device type
Operating system
Internet service provider
Connection technical data
Information Usage
We use your data to:
Personalize experience - Analyze aggregate user behavior
Improve our website - Implement user feedback
Enhance customer service - Streamline support responses
Process transactions - Fulfill orders (shared only with necessary service providers)
Send marketing emails - Opt-in only with clear unsubscribe options
Data Protection Measures
Enterprise-grade encryption (SSL secured channels)
Rigorous access controls
Regular security audits
Digital signature protection
Cookie Notice: We use cookies for functionality. Disabling may impact site performance.
Third-Party Disclosures
We never sell/trade personal data. Limited sharing occurs with:
Trusted service providers (for operational purposes only)
Legal compliance requirements
Your Rights
Request data deletion* at service@dhimale.com
*Subject to legal retention requirements (e.g., tax records)
Policy Acceptance
By using our site, you acknowledge this policy. Continued use after updates constitutes acceptance.
Contact:
Data Protection Officer: service@dhimale.com